Returns & Exchanges

At STS Ranchwear, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unwashed, unworn items with original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

3

Attach the Label

Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing